This English version is provided for convenience. In case of any discrepancy, the Turkish version prevails.
1. Parties and scope
These Terms of Use govern the use of the Yankı media monitoring platform (the “Service”) provided by Nora Finansal Yazılımlar A.Ş. (the “Company”). By creating an account or using the Service, you accept these terms. If you use the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.
2. The Service
Yankı scans publicly available publications at the chosen frequency for the brands, people, competitors and topics defined by the user, summarises and classifies content with the help of artificial intelligence, and delivers the results by email as PDF reports. The scope of the Service depends on the selected plan.
3. Account
- You must provide accurate and up-to-date information when creating an account.
- You are responsible for the security of your password and account. Tell us immediately if you notice any unauthorised use.
- The Service is intended for people aged 18 or over.
4. Your own AI key (BYOK)
- Analyses run with your API key at the AI provider you configure.
- The provider's usage charges are yours and are not included in the Yankı subscription fee.
- You are responsible for complying with your chosen provider's terms and policies.
- The Company is not responsible for outages, limits or price changes caused by the provider.
5. Plans, fees and trial
- Current plans and fees are published on the website. Fees exclude VAT.
- The Starter and Pro plans can be tried free for 15 days. At the end of the trial, unless you cancel, the subscription continues as a paid subscription on the plan you chose.
- Subscriptions renew monthly. You can cancel at any time; cancellation takes effect at the end of the current billing period.
- Subject to your statutory rights, fees for periods already used are not refunded.
- Enterprise plan terms are set out in a separate agreement.
- The Company may change its fees; changes are announced at least 30 days in advance and apply from the next billing period.
6. Acceptable use
You may not use the Service to:
- Monitor, profile, stalk or harass private individuals who are not public figures,
- Process personal data unlawfully or use it for discrimination,
- Carry out any unlawful activity,
- Resell the Service or report content to third parties without permission,
- Attempt to bypass the Service's security, reverse engineer it or overload its systems.
You decide which people and topics are monitored and are responsible for the lawfulness of those choices. If this section is breached, the Company may suspend or close the account.
7. Content and intellectual property
- Rights in the news and publications scanned belong to their publishers. Reports contain short summaries of this content and links to the original sources.
- Access to the full text of some publications may require an individual or corporate subscription to that source.
- The Yankı software, brand and design belong to the Company. You are granted only a right to use the Service during your subscription.
- Your monitoring profiles and your reports belong to you, and you may use them freely for your internal purposes.
8. AI outputs
Summaries, sentiment labels, PR Risk and competitive assessments are generated automatically by artificial intelligence and may be inaccurate or incomplete. These outputs are intended to support decisions; you should review the original source before making important decisions. The Service is not legal, financial or investment advice.
9. Service availability
We make reasonable efforts to provide the Service without interruption, but outages may occur due to maintenance, infrastructure failures or problems with third-party sources or providers. Changes to source websites may temporarily prevent some channels from being scanned. Outside the Enterprise plan, no specific availability level is guaranteed.
10. Limitation of liability
To the extent permitted by law, the Company's total liability in connection with the Service is limited to the subscription fees you paid in the 12 months before the event giving rise to the claim. The Company is not liable for loss of profit, loss of reputation or indirect damages, or for decisions taken in reliance on AI outputs. This limitation does not apply in cases of intent or gross negligence, or to consumers' statutory rights.
11. Termination
You can end your subscription at any time. The Company may suspend or close your account if these terms are breached. When an account is closed, your data is deleted according to the periods in the Privacy Notice (KVKK).
12. Consumers
If you use the Service as a consumer, your rights under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation are reserved. For services performed instantly in electronic form, the right of withdrawal applies subject to the exceptions in the legislation.
13. Changes
We may update these terms. We will announce significant changes by email or in the dashboard before they take effect. Continuing to use the Service after a change means you accept the updated terms.
14. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Türkiye. Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes. For consumers, Consumer Arbitration Committees and Consumer Courts have jurisdiction within the statutory monetary limits.
15. Contact
Nora Finansal Yazılımlar A.Ş. · Şehit İlknur Keleş Sk. No:2 Kozyatağı, İstanbul, Türkiye · info@noratech.com.tr